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If you would like to submit your feedback don’t hesitate to contact us by e-mailing us on globelink (at) globelink.co.uk.
Feedback from Some of Our Satisfied Clients
Pretty good and reasonably priced compared to other travel insurance providers. Says a lot that you were recommended by one of your competitors!
Mr PA. in France
Everyone I have spoken with so far have been very helpful and genuine. Thank you
Miss HD - Scotland
Thank you so much for your calm and sensible approach to this. Your lack of rigidity of attitude gives me hope for the world, and I shall certainly use your service again.
Mr. HH of Salisbury
Thank you for your excellent service. However, I have been fortunate not to have made any previous claims !
Mrs CH from Surrey
Very easy to use website - thanks
Mrs DM from Macclesfield
I have found your travel insurance perfect for my needs after trying other companies most of whome will only insure up to 70 years of age or charge unbelievable amounts for pre existing medical conditions which are covered by you in your list of ones that there is no nescessity to report.
My husband and I will in future be getting both our travel insurance through you
I've always found Globelink easy to deal with on line or by telephone. Renewal of my policy with amendments was perfectly straightforward.
Mr DJTorrevieja, Spain
Thank you David for your help in providing our travel policy, we will insure with you again & certainly recommend you.
E & M CCalpe, Spain
Thanks for your time and trouble, it is pleasant to communicate with someone with a customer satisfaction ethos such as yours.
Mr DFMalaga, Spain
Very clear instructions and each step was well designed, giving me plenty of opportunity to add or subtract different elements.
Mr TTAlicante, Spain
Thank you Tracey for your kind availability and support provided to my queries.
I have just taken out a policy with your company. I would like to recommend David to you. He was extremely polite and very caring with my previous insurance matter.
He resolved the problem with efficiency. His caring attitude was very much appreciated.
I will take the advice he offered.
Mr DW Paphos, Cyprus
This is the first company I have found who really listened to the difficulty I have experienced trying to determine if I was covered undertaking DIY on my property if France.
Thank you very much for the reply I will proceed with this policy later today.
I shall certainly recommend you to other friends and colleagues as this has precisely answered the difficulties I was encountering elsewhere. Bravo!
Mrs HJ Murcia, Spain
This is the third year we have used your company and although we have never as yet needed to make a claim we feel more confident knowing we have the insurance.
Mrs MH Gagnesias, Greece
Very helpful on telephone. Gave good advice to allow me to save paying too much for cover I did not need.
Mr KP Montfoord, Netherlands
I found your web site easy to understand which in these days is wonderful thing thank you.
Mr RCCastillon, Spain
Just about the only people to insure people of our age. Thanks.
Mr & Mrs PElche, Spain
The best travel insurance web site that I have used. Key information up front and easily accessible.
Mr JLPeterborough, UK
Policy is easy to understand with no horrendous small print. Staff very helpful.
Mr AWLagos, Portugal
It was good to find a company who insures English people who are resident abroad, with no English address.
Helpful staff on your medical questions line - clear simple questions and I think a reasonable excess to cover our conditions. Thanks.
Very satisfied with the way you have handled my queries over the telephone on each occasion.
Ms FV Manchester, UK
Thanks for providing a service to Aussie's like us that are living in the UK. More insurance companies should cover non-residents. Thanks again!
Miss MQLondon, UK
Although I booked this time on the web, the times I've booked over the telephone have been very easy as staff have been so pleasant and helpful. Staff are great and have always answered my email enquiries promptly and efficiently.
From Miss EJ - Tenerife
Great support by email in answering all my questions prior to taking out my policy.
Flexible packages to suit most people - my needs being particularly specific.
Can't give a complete opinion though as it's only possible to really judge and insurance company if you need to make a claim - I hope I don't have to!
This client wished to remain anonymous
Hi and good work providing the people of Europe travel insurance. it is indeed a necessity these days.
Ottima assicurazione, da visionare e confrontare prima di un viaggio. anche annuale multi viaggio
Thank you, Globelink, for helping me with my problem. Your help and care is very appreciated.
This client wished to remain anonymous
Brilliant for pensioners like us needing a travel ins for 6mths !!!
Great services/worth checking into!
Thank you David! Really really happy! I'm recommending you to everyone (though I was before the competition as very happy with the service).
I'll be renewing my policy when my next holiday comes along.
Thank you! Best insurance company ever!
Ms. Laura-Louise Fairley
I have used this company a few times, were brilliant when i needed to make a claim.
Thanks to Globelink for providing me with travel insurance when nobody else would because I hold a SA passport. I am safely back in UK and pleased that I did not need it ! But thank you for insuring me !!!!
Safe, professional and great quality for the price.
Obviously we hope we won't need you while we are on our winter break. So far, your website has been easy to navigate and we anticipate, judging by friends' comments, that you offer a support service to match.
Mr David S from Menorca
Thank you so much for the help you gave me in sorting out my travel insurance claim. I really did not understand what information the insurance company wanted.
After talking to you, I was able to answer their questions and I received my cheque in just under a week. Excellent service!
I am a British expat and have just come to live in Spain. When I contacted my usual Broker, I was surprised when he told me that he could not renew my Annual Multi Trip travel insurance policy, because I was no longer resident in UK. Then I read an article in The Euro Weekly News about a UK based travel insurer who specialises in proving cover for people living in all EU countries. I visited their website and was surprised to see how reasonable their prices were. I arranged cover online and received my policy instantly. It was very easy.
I am 82 years old, but thankfully still fit and healthy and still enjoy taking a holiday in the sunshine. But, getting travel insurance at my age can be very difficult. A friend recommended that I try Globelink. I am not good on the internet, so I phoned them and they were very friendly and explained everything to me. I received my policy the next day by post and was very happy their service.
Just wanted to say how pleased I have been with your service on the web. I have taken out annual travel cover today with you, as you offer a better deal than my current insurer at renewal, and have found the whole exercise quick, efficient and painless - well done!!
Just some feedback as per your email. You guys were the only insurance company I could find for a 1 way trip home. I spent 7 months in England & just wanted insurance for my trip home to Australia. All other companies wanted 12 month residency.
Thanks again, I will recommend you to friends and family
I found your website very easy to work through when requesting a quote and the quote itself was very optical. Your Medical Help line was second to none 'Bob' was quick, efficient and a pleasure to deal with The clearance certificate arrived within a couple of days. Unprecedented efficiency.
When I decided to accept your quote and sent payment, although I was a bit concerned that the screen then went 'haywire', after a quick call to David, his investigation and subsequent call back, all was well and my 'panic' subsided.
I am more than pleased I found your company via the Internet and if all goes well, I will be insuring with you again next year.
Glad to send you my views
Use you because you insure people who live in Spain, few and far between on the internet, and also in my own case because being just a little bit older you cover me without any hastle. Fortunately I have never had occasion to use your services but would recommend you to any friends/relations looking for travel insurance.
I am very pleased with the kinds of travel insurance you offer and the prompt and efficient processing of my claim. I am also very grateful for your processing of my claim even though I was 10 months late in submitting it!!
I would like to offer my satisfaction at your service and price as like other people I was very happy with the quote. I found your advertisement in our local English newspaper got a quote in minutes and that was it.I will certainly be booking with you again for September, I have already had a quote.
Please see my feedback below. It is ok to quote my name.
It was the only travel insurance that I could find that offered a straight forward insurance when flying from the UK to Morocco and returning to Germany.
For my second trip I was unaware that german insurance providers are a very rigid and that you have to book your travel insurance roughly around the same time as you book your holiday, so for the 2nd time Globelink as provided the only affordable solution. Dave definitely gets my vote!!!
I am very happy with globelink, thankfully I’ve not had to make a claim (may it continue this way!), however with the initial policy it was easy to find something that suited me and renewal was easy and straightforward.
As far as recommendations go, Ive just returned from Nice, south of France: if youre wanting an excellent meal, La Maison de Marie (www.lamaisondemarie.com) in the centre of nice has superb food, with a set menu that’s reasonably priced. The hotel we stayed at (the Comfort Hotel Azur Riviera) was clean and basic but comfortable, although the service was disappointing.
Would just like to say that services received from Globelink have been wonderful.
We have an annual policy and renew this each year. The helpfulness from all at Globelink is exemplary nothing is ever too much trouble.
Have recommended your products to many people and look forward to a continuing relationship with you.
When it is time to renew our annual travel insurance we do it on line with Globelink because
It is such a simple procedure. The forms are easy to complete and they offer such a good range of options
For us to choose from.
Ann Clayton West
I used your insurance for my last trip to Canada I received the best information when I booked and luckily did not have to claim from you. i would recommend your services to all my friends.
Sheila M Claughlin
In the Spring of 2006 I began walking the Via de la Plata, an ancient pilgrim route from Seville in southern Spain to Santiago de Compostela in the north/west corner. During my walk I had the umbrella of travel insurance provided by Globelink. Six weeks and 1000km later I arrived in Santiago without major upset. I took a 'bus to Finesterre and there did what thousands of pilgrims have done before me, went into party mode.
This involves walking some 4km from the village to the cliffs which form the western tip of Europe and watch the sun set into the sea. As we sat having a picnic and drinking wine things began to go wrong. Without being too graphic, my prostate enlarged and cut of my urine flow, and the pain began.
I dragged myself back down the road and into my hotel room then followed the advice contained in my insurance documents and telephoned Globelink, and lay back, hurting. There was nothing more that I was capable of doing. I could only hope that Globelink were as efficient as they sounded and help was on its way.
Within minutes an English speaking member of staff, alerted by Globelink, joined me and assured me that an ambulance was on its way. He helped me to the ambulance and translated between myself and the paramedics. I will, for the sake of decency draw a veil over what happened next, but, I stopped hurting and fell asleep in the hospital.
Next morning the staff woke me and told me that I could leave. My first thought was "how do I get to my hotel 20km away" as I had no money with me. Globelink had anticipated this and a taxi was waiting to take me back to the hotel.
Once home my troublesome prostate was operated on and shouldn't trouble me again.
I am planning my next long walk and will be telephoning Globelink in a couple of months to arrange my insurance. It is reassuring to know that when you are in deep medical doo doo and not really able to fend for yourself Globelink is only a phone call away.
Last year I intending travelling to the US for a definite six months period, with the possibility of lengthening my stay.
I found no insurance company in my country to give me such a long term insurance coverage to the States. I thought of searching over the Internet for travel insurance for EU travellers travelling outside the EU and sure enough I came across Globelink International.
Globelink International were offering a good coverage for what I required and at a good price too. However I was still wary about buying the insurance over the Internet from overseas as I don't know anyone else who has done so and I had no clue whether this company really existed or not. So I made contact with the FCA - Financial Conduct Authority - in the UK to check that this is a fully registered company, and sure it is!
I then made a phone call to G I to clarify and put my mind at rest about certain issues especially medical coverage, which is so important when travelling to the US, and David himself answered the phone. I then proceeded to buy the insurance over the Internet with no difficulty whatsoever and in no time I received all documentation and information over email.
Quick and easy! I was very worried about getting this insurance and G I made it simple.
Regarding making a claim, I cannot really comment, as I had no need to make any claims apart for an issue which regards baggage handling on my return, which I did not pursue. I was too tired and glad to be home!
So I would definitely recommend Globelink International for Travel Insurance because of
- Friendly & personal service
- Long term coverage
- Good coverage at a reasonable price
- Easy to purchase over the Internet
- Available for EU residents
Regarding claims, I await to hear other client's comments, hopefully before my next travel date!
From the Mediterranean island of Malta
Just to say I found the service very efficient and friendly and went on holiday feeling very relaxed in the knowledge that I was fully insured for all events. I am pleased to say we did not need their services but David was very clear that If I did, not to deal with anything myself but to contact them immediately. However, prior to booking the insurance I had to us the medical enquiry service first and they were excellent and extremely helpful and in an attempt not to miss out anything which they may have deemed necessary to declare the lady did not once appear bored with the conversation.
Only thing as far as I was concerned about the medical service, is the length of time it takes and the fact that you are phoning to the UK. Because I was dealing with two of us who had medical problems it did take some time. I wondered if there could be what I term a standard but clear form you could fill in before phoning them eg All personal details, every operation you have ever had, how may visits to the doctors or test etc you have had and this may speed up the process somewhat when you contact them. Other than that, I would recommend and have done so since the trip to my friends in Spain.
Ian and Susannah Washington
I have now been dealing with David Deverson at Globelink for 6 or 7 years usually taking out an annual policy.
David has always made me feel special although I only need to contact him once a year and has been attentive and helpful throughout all my fumblings with the totally confusing world of insurance.
Unlike other insurers, I now travel with absolute confidence that I have insurance which totally caters for all my needs at the lowest possible price.
I fully commend Globelink to all travellers that will stop for 5 minutes to listen me.
Dear Globelink Admin Team,
My family and I travelled recently to America after purchasing one of your Travel Insurance Policies. I would like to take this opportunity of thanking you for the excellent service we received in America when one of our party was taken to an emergency clinic. The service from your American agent was extremely efficient and helpful and we would recommend your Company to anyone wishing to purchase travel insurance.
Once again thank you.
Mrs B Bulling
Very helpful and informative service.
All booked and taken care of within five minutes maximum!!
Cheapest i found, and the service i received from David was brilliant, thank you for making the things about the holiday you would rather forget about so easy.
Although I found almost everything I wanted to know on your website, I needed just one small extra piece of information. The staff at Globelink helped me by explaining exactly what was covered by their policies and they also told me what wasn't covered under a standard travel insurance policy. I found this very useful indeed.
I had just assumed that all sports activities would be covered under a travel insurance policy, but I was amazed to find that most of the policies that I looked at would not cover me for some of my hobbies and the things that I wanted to experience on my backpacking holiday. My policy with Globelink covered me for Scuba diving to 30 metres, White Water Rafting, Bungee Jumping, Motor Cycling, Jet Skiing, Karate, Rock Climbing and a whole list of other sports.
We live in Spain and when we tried to arrange an Annual Multi Trip policy, the quotes we got local companies were enormous. Then we read about Globelink International in our English speaking newspaper and visited their website where we were delighted to see that their policies are available at the same price to residents of all European countries. We signed up in less than 5 minutes and were able to print our policy immediately. We are telling all of our friends.
Once you reach the age of 65, most travel insurance companies don???t want to know you!
A friend mentioned that she had recently arranged a policy for herself and her husband with a company on the internet and she phoned me back a little later with their name and number. I called Globelink and told them that I am 66 and my husband is 69. No problem, they said and they gave me a quote straight away for either a single trip policy, or for a years multi trip. They told me that they offer Multi Trip policies up to the age of 75 and single trip policies up to 80.
I am writing regarding an e-mail I sent to yourselves recently regarding a quote for holiday insurance for myself and 2 children whilst travelling to America this Xmas. I e-mailed several companies and you were the only ones that bothered to reply.
I will be travelling from Greece to America and a gentleman called David sent me the quote. I am writing to yourself to say thank you for the prompt reply, and as a result I have now booked my travel insurance with yourselves and would not hesitate to recommend you to my friends.
Many Thanks once again,
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