24 Hour Emergency Assistance

Available 24 hours a day, 365 days a year. The Emergency Assistance Service.

It's not a luxury, it's a must!
We know from experience that our clients may need emergency medical assistance in any situation. That’s why every Globelink Travel Insurance policy includes a specialist assistance service provider to help when you need it during your trip.

If you are currently travelling and need Emergency Medical Treatment or Assistance, please see our Make a Claim page on how to contact the 24 hour Assistance Service.

The Insurers have appointed the Assistance Service to provide help if you require hospital treatment, or for other emergencies, like changing travel arrangements to return home because a close relative has become seriously ill.

Help at Hand

If you are an existing customer and need to make a claim, please click here.


Already overseas? Click here to insure your trip.


Haven’t chosen your policy yet? Click here to get a quote and get insured.

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Your certificate has a special cut-out card that fits neatly into your purse or wallet. Always carry it with you when you are abroad. We will also send this important contact to you by text to your mobile phone.

Don’t delay, call immediately if you need assistance whilst abroad!

The Assistant Services can provide help and support through their multi-lingual team and medical personnel. Services include:

  • Medical assistance in case of an illness or injury
  • Payment of medical bills and costs like additional accommodation
  • Advice if you need to go to hospital
  • Repatriation assistance if you need to curtail your holiday
  • Legal assistance
  • Multi-lingual capability

When calling to 24-hours Emergency Assistance please be prepared with:

  • Your first name and surname
  • Your policy number
  • Your location and your local telephone number
  • The details of your problem
  • The names and contact details of any hospitals or doctors you have visited

The 24 hour emergency assistance applies to all Globelink policies:

Annual multi trip policies provide cover for an unlimited number of trips in a year. You can select from policies giving a maximum individual trip duration of 17, 31, 45, 60, 90 or 120 days. Policies for single trips are available for people aged up to 89. Put simply, if you need decent insurance coverage abroad, Globelink is the best choice.

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