The options below are available to Globelink policyholders, from here you can Renew an Existing policy, Re-Print a copy of your certificate and request another SMS with your certificate data.
Call our travel insurance professionals on +44 (0) 1353 699 082, and they will do their best help you get the right cover to suit your travel plans.
You have a right to cancel up to 14 days from the date you receive the policy document at the start of your insurance provided that you have not travelled (or in the case of Single Trip policies cover has not already commenced) and no claims have been made, or intend to be made. To cancel your policy, please contact us via email at globelink@globelink.co.uk
?Call our travel insurance professionals on +44 (0) 1353 699 082, and they will do their best help you get the right cover to suit your travel plans.
You have a right to cancel up to 14 days from the date you receive the policy document at the start of your insurance provided that you have not travelled (or in the case of Single Trip policies cover has not already commenced) and no claims have been made, or intend to be made. To cancel your policy, please contact us via email at globelink@globelink.co.uk
?The Insurers have appointed their specialist Claims and Assistance teams to handle these services on their behalf:
If you have not travelled yet, or have returned from your trip and need to make a claim, you must contact the relevant Claims Service below. You can contact them by phone or email, using the relevant contact details below.
You can also access Frequently Asked Question (FAQ) relevant to your claim and the process in general. The Claims Service is available between 9am and 5pm GMT Monday to Friday (excluding Public holidays).
You must follow the correct Claims Instructions for the Insurance you have purchased. It could delay your Claims if you don’t.
(Travel Insurance Policies only)
If you have a Globelink Travel Insurance Policy and are currently abroad and need Emergency Medical Treatment or Assistance, you should contact the 24 hour Assistance Service immediately if you need hospital treatment, or for other emergencies, like changing travel arrangements to return home because a close relative has become seriously ill.
For policies purchased BEFORE 1st October 2020 (Certificates prefixed with ‘CAN’) call +44 (0)1273 624 661 or email - operations@maydayassistance.com
For policies purchased AFTER 1st October 2020 (Certificates prefixed with ‘COL’) call
(0)3333336284 (English speaking)
(0)3333336389 (French speaking)
(0)3333336537 (Italian speaking)
(0)3333337385 (German speaking)
(0)3333337876 (Spanish speaking)
(0)3333339301 (other EU countries)
Or Email: medicalops@collinsongroup.com
For policies purchased BEFORE 1st October 2020 (Certificates prefixed with ‘CAN’)
Claim handler info
Rightpath Claims
You will need to Quote Globelink Scheme Code A01131
For policies purchased AFTER 1st October 2020 (Certificates prefixed with ‘COL’)
Claim handler info
Collinson Claims
For policies purchased with a Certificate prefixed with ‘ANT’
Claim handler info
Claims Settlement Agencies Limited
We accept