07 April 2015
In some cases there may be limits to the help FCO can provide during a crisis overseas, following the FCO travel advice and taking sensible precautions is what every British National should do before they start travelling and whilst staying abroad.
Such incidents are exceptional because the individuals involved are random victims of the attacks directed at society as a whole. FCO created Exceptional Assistance Measures for victims and their families. The details of this assistance vary according to the circumstances of each situation. Note that financial assistance can only be provided it the costs are not covered by existing insurance.
Leave the country as soon as you can, in line with FCO travel advice. It may bу complicated if you are a resident with family in the country, but if you do not leave at the earliest opportunity, FCO may not be able to assist you at a later stage. If your family members are not British nationals, make sure they have up-to-date travel documents for the country of their nationality. Note that during a crisis, visa and passport services of the UK may be extremely limited which can complicate the process of leaving with your non-British family members even more.
Collapse of travel companies, volcanic ash, shutdown of the airports are not life-threatening in most cases, but can cause massive disruption to large number of British nationals abroad. Priority of the FCO will be to work with travel companies, local authorities and airports to provide British citizens with their options and also support those experiencing serious health problems. In case of such incident see if your holiday is ATOL protected (see www.caa.co.uk for more information). Also, follow the advice given by by the British Embassy, High Commission or Consulate. If you do not our ability to help will be limited.
As far as possible, FCO will continue their consular services, but this may be limited depending on the severity of the situation. In Extreme cases British Embassies, High Commissions and Consulates may be closed. Borders of some countries may be closed, disrupting international transport and making travel medically inadvisable. FCO will not be able to repatriate you during a pandemic.
Crisis may catch off guard as they are mostly unpredictable. Ensure the safety of yourself and your loved ones by following FCO travel advice and taking out an appropriate travel insurance policy. This way you will have something and someone to rely on even in the hardest of times.