18 March 2020 by Christina Sharp
Article updated 6th April 2020.
COVID-19/Coronavirus continues to cause unprecedented disruption to our lives as this illness takes hold and most countries impose travel and border restrictions. We have spoken with unparalleled numbers of you about your trips and how your insurance cover will respond. We will continue doing our best to provide guidance in these extraordinary and fast-changing circumstances. Amid the upheaval, your pragmatic, upbeat approach has been heartening.
Coronavirus/COVID-19 cover on Globelink policies depends on the policy type you purchased with us and the date on which you purchased. We have put together a document on our website - ‘Coronavirus and Your Cover’ to answer some of your questions on cover and getting help if you are still stuck overseas.
Due to the escalation of COVID-19 (coronavirus), our insurers, along with other UK travel insurers, have advised that new policies purchased, including renewals, will regrettably not cover any claims caused by, or resulting from coronavirus (COVID-19) or SARS-CoV-2.
If you currently have an Annual Multi Trip policy with us – and you renew your cover before it expires (so you have a continuous back-to-back cover), this new exclusion only applies to new trip bookings you make during your new, renewed policy period. Renewing before your policy expires means that this new exclusion does not apply to trips you have already booked in your current policy period (on condition that any prior trip bookings were made in line with your policy terms and conditions and within your current policy trip duration and geographical area).
We know that it is an exceptional time to consider your travel insurance. However, renewing your annual cover before it expires means that you benefit from continued protection for pre-booked trips and you will be prepared with insurance in place once travel restrictions are lifted.
You can renew up to two months in advance of your renewal date, so bear this in mind if your renewal is still some time ahead. If you have any questions for us, please email email@example.com.
Continue to monitor and follow the advice of your local Government and that of the Foreign and Commonwealth Office (FCO) and World Health Organisation (WHO). As well as aiming to keep you safe, it also a condition of your policy that you do so.
Best wishes, Globelink Travel Team.
Due to COVID-19 travel restrictions, we’re temporarily not offering NEW SINGLE TRIP policies. You can still buy an ANNUAL policy to protect your trips, or a SINGLE TRIP ‘ALREADY TRAVELLING’ policy if you’re currently away.
Are you an EXISTING SINGLE TRIP CUSTOMER? To EXTEND an existing SINGLE TRIP policy, please contact us to get an extension BEFORE your policy expires so you have continual cover: firstname.lastname@example.org or by +44 1353 699 082.
For notification of when Single Trip policies are available, please leave you email and we will get back in touch.